Terms & Conditions

**We are not affiliated with KODI app (XBMC organization) in anyway. All names, artwork and software copyrighted by Kodi.tv

 Device Information

When you registering your device with our service, you agree to share your device information (UDID, device type etc.) with us, so we can properly register your device with our service and at Apple Developer Portal. Your device information will not be used or sold in any ways otherwise. And we do not delete or destroy your device information after your termination of service, for the purpose of sales record and fraud protection for our service.

TERMS OF SERVICE (Installation & Technical Support Only)

Effective Date: December 1, 2018
Last Updated: December 22, 2025
Website: https://www.koditvbox.tv (the “Site”)
Provider: KODITVBOX (“Company,” “we,” “us,” or “our”)
Support Contact: [email protected]
IP Notices: [email protected]

These Terms of Service (“Terms”) govern your access to and use of the Site and the services we provide (collectively, the “Service”). By accessing the Site, creating an account, purchasing a subscription, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Site or the Service.

1) Definitions

  • “Apps” means third-party software applications, including open-source projects that may be publicly available (for example, on GitHub).
  • “User,” “you,” or “your” means the person or entity using the Service.
  • “User Content” means any content you submit to us or the Site (e.g., support tickets, messages, reviews, comments, screenshots, logs).

2) What the Service Is (and Is Not)

2.1 Installation and Technical Support Only

We provide paid technical assistance intended to help Users install, update, and maintain certain Apps on supported devices. The Service may include general troubleshooting related to installation, device compatibility, and basic app-launch issues.

2.2 No Content Hosting, No Streaming Service, No Sources

We do not provide, host, stream, distribute, retransmit, or make available any media content. Without limitation, we do not provide:

  • Movies, TV shows, sports, channels, IPTV services, or “free TV” content;
  • Stream URLs, playlists, M3U files, decryption keys, credentials, logins, or “content sources”;
  • P2P swarms, trackers, indexing services, or instructions intended to facilitate infringing P2P activity.

2.3 Public Third-Party Software and Repositories

Where we reference or assist with Apps, those Apps may be available from public repositories (including GitHub) and are owned and maintained by third parties. We do not control third-party repositories, releases, or licensing terms. You are responsible for:

  • Reviewing and complying with all applicable licenses and terms for any App; and
  • Ensuring your use of any App complies with applicable laws and third-party rights.

2.4 No Support for Infringing or Unlawful Configurations

We do not provide support, instructions, or troubleshooting for:

  • Configurations, add-ons, repositories, builds, plugins, or settings primarily intended to access content without authorization;
  • Circumventing DRM, paywalls, access controls, geo-restrictions (where unlawful), or technological protection measures; or
  • Locating, configuring, or optimizing unauthorized streams or infringing P2P usage.

We may refuse service, suspend support, or terminate your account/subscription if we reasonably believe you are requesting assistance for prohibited activity.

3) Eligibility and Your Responsibilities

3.1 Age and Capacity

You must be the age of majority in your jurisdiction (or have valid parental/guardian consent) and have legal capacity to enter into these Terms.

3.2 Your Devices, Accounts, and Backups

You are responsible for your device(s), operating system version(s), network connection, Apple ID / platform restrictions, and any backups. You acknowledge that installing third-party Apps can create risks, including data loss, warranty impacts, account restrictions, or device malfunction. You assume all such risks.

3.3 Legal Compliance

You agree to use the Site and Service in compliance with all applicable laws and third-party rights, including copyright and intellectual property laws.

4) Acceptable Use (Strict)

You agree that you will not use (or attempt to use) the Service to:

  1. Infringe copyrights or other intellectual property rights, including by streaming, downloading, uploading, distributing, retransmitting, or publicly performing copyrighted works without authorization;
  2. Engage in unlawful P2P activity, including using BitTorrent or similar protocols to share copyrighted works without authorization;
  3. Access unauthorized streams or facilitate unauthorized streaming (including IPTV piracy), or request our assistance with any of the foregoing;
  4. Circumvent DRM, access controls, subscription controls, paywalls, or other technological protection measures;
  5. Distribute malware, spyware, or malicious code;
  6. Attempt to gain unauthorized access to the Site or our systems, interfere with security features, or disrupt operations;
  7. Use the Service for any unlawful, harmful, deceptive, or fraudulent purpose.

Violation of this section may result in immediate suspension or termination (Section 12).

5) User Content

If you submit User Content:

  • You remain solely responsible for your User Content and any consequences of providing it.
  • You represent and warrant you own or have all necessary rights to submit it, and it does not violate law or third-party rights.
  • You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, and display User Content only as necessary to provide support, operate the Site, enforce these Terms, and comply with law.
  • We may remove or restrict access to User Content at any time, and preserve information as required by law.

6) Third-Party Software; No Endorsement; No Affiliation

Apps and repositories are provided by third parties. We do not endorse, sponsor, certify, or guarantee any third-party App, repository, add-on, or developer.

Trademark/affiliation notice: Any third-party marks referenced on the Site belong to their respective owners. Unless explicitly stated by us in writing, we are not affiliated with, endorsed by, or sponsored by any third-party project or foundation.

7) Subscription, Billing, and Cancellation

7.1 Subscription Billing

If you purchase a subscription, you authorize us (and our payment processors) to charge the applicable subscription fees and any applicable taxes on a recurring basis unless and until you cancel.

7.2 Cancellation

You may cancel at any time. Cancellation takes effect at the end of the current billing period unless otherwise stated at the point of purchase or in your account portal. You are responsible for cancelling before renewal if you do not want to be charged again.

8) Refund Policy

We offer a 60-day money-back refund subject to the conditions below:

  1. Eligibility: You may request a refund within 60 days of the initial purchase date. All refund request must be submitted via our support channel, not by disputing on PayPal.
  2. Good-Faith Remediation: Before approving a refund, we may ask you to complete reasonable troubleshooting steps (e.g., device checks, compatibility verification, reinstall steps) to confirm whether the Service can be delivered as described.
  3. Refund Approval Standard: A refund will be issued if the Service was not delivered as described and we are unable to remediate within a reasonable time after you provide the necessary access/information for troubleshooting.
  4. Exclusions: No refund will be provided for issues caused by:
    • Your device, OS, network, or platform/account restrictions;
    • Third-party App removal, downtime, changes, or licensing restrictions;
    • Your request for assistance with prohibited activity (Section 2.4 and Section 4); or
    • Your refusal to attempt reasonable troubleshooting steps.
  5. Refund Method: Approved refunds will be issued to the original payment method, subject to payment processor timelines.

This policy does not limit any non-waivable statutory rights that may apply in your jurisdiction.

9) Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
  • ANY APP WILL BE SAFE, LEGAL, AVAILABLE, OR COMPATIBLE WITH YOUR DEVICE OR OS;
  • INSTALLATION OR USE OF ANY APP WILL ACHIEVE ANY PARTICULAR RESULT.

10) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SITE OR SERVICE.
  2. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE PRECEDING 12 MONTHS, OR CAD $100, WHICHEVER IS LESS.

Some jurisdictions do not allow certain limitations; in such cases, liability is limited to the maximum extent permitted by law.

11) Indemnification (Key User Responsibility)

You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, employees, contractors, and agents from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use or misuse of the Site or Service;
  • Your User Content;
  • Your streaming activity, downloading/uploading, or P2P activity;
  • Your violation of these Terms or any law; or
  • Your infringement of any third-party rights.

12) Enforcement; Suspension and Termination

We may suspend or terminate your access to the Service immediately, with or without notice, if:

  • You violate these Terms (including Section 4);
  • We reasonably believe your use creates legal risk, harm, or liability to us or others; or
  • We are required to do so by law, court order, or regulatory request.

Upon termination, your right to use the Service ends immediately. Sections intended to survive (including Sections 8–15) will survive.

13) Copyright / IP Complaints

If you believe material on the Site infringes your rights, send a notice to [IP Notice Email] with:

  • Your name and contact information;
  • Identification of the work/right claimed to be infringed;
  • The exact URL/location of the allegedly infringing material on our Site;
  • A good-faith statement that the use is not authorized; and
  • Any other information reasonably needed to evaluate the claim.

We may remove or restrict access to material on the Site and/or take other actions we deem appropriate, consistent with applicable law. Because we do not host or provide streaming content, complaints relating solely to a user’s off-platform behavior may be outside our control; we may still document and act on abuse reports within the limits of our systems.

14) Privacy

Our collection and use of personal information is governed by our Privacy Policy: Privacy Policy .

15) Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on the Site. Your continued use of the Site or Service after the effective date constitutes acceptance of the updated Terms.

16) Governing Law; Venue

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that any dispute will be brought in the courts located in Toronto, Ontario, unless applicable law requires otherwise.

17) Contact

Questions about these Terms: [email protected]
IP Notices: [email protected]